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Our Terms and Conditions

General

 

simplymint.com™ is a website owned and operated by, and a registered trademark of, KAPE Insights Limited. For the purposes of these Terms and Conditions, “we”, “our” and “us” refer to KAPE Insights Limited, and “you” and “your” means any person who uses our website.

These Terms and Conditions apply to your use of this website. Please read them carefully. By using this website you agree to these Terms and Conditions. Your right to access and use the website will be revoked immediately if you misuse the website or breach any of these Terms and Conditions.

We may change these Terms and Conditions from time to time without notice. We will however, give you notice of any changes by posting those changes on our website. We will not vary any Terms and Conditions which you previously agreed to whilst using this website. However, any amended Terms and Conditions will apply to your use of this website from the date they are posted, and if you do not agree with the amended Terms and Conditions, you are entitled to stop using this website at that time.

If you are unsure about any aspect of these Terms and Conditions, or have any questions regarding our relationship with you, please contact us.

 

The Company and Our Services

 

simplymint.com™ is a website owned and operated by and a registered trademark of KAPE Insights Limited, a Ugandan data consultancy firm established in 2020. Our registered address is 3 Makanga Close, Buziga, P.O. Box 70800, Kampala, Uganda. simplymint.com™ is a host advertiser which, amongst other things, compares the price of financial products and services on offer in Uganda.

We provide a service which enables you to compare a number of prices for products and services, as well as product information from several financial vendors in Uganda. This will enable you to make an informed decision before proceeding to your chosen provider for further information. The information provided on the website is for general information purposes only. We do not provide financial or other advice in relation to the products or services compared, nor do we provide a recommendation or endorsement. In addition, the product information on the website may not represent the complete description of all the features and terms and conditions of those Products. Accordingly, KAPE Insights Limited specifically disclaims all liability for any damage or costs of any type arising out of or in any way connected with your use of a provider’s service or product included in our website.  Therefore, it is important that you read and understand any terms and conditions relating to a specific product or service before you enter into a contract with your chosen product provider.

KAPE Insights will not charge you a fee for using this service but may receive a payment from the product provider you select. You should check with your chosen provider to find out what fees may be applicable.

 

Use of this Website

 

Our website allows you to access our independent online service which compares a number of financial products and services. Access to our site and services is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide without notice. We may sometimes restrict access to some parts of, or our entire website to users. We will not be liable if for any reason our website or services are unavailable at any time or for any period.

You are only permitted to use our website for personal use. Commercial use of our website is strictly prohibited, and we reserve the right to take steps against any person or company who uses our website or services for commercial use or in any other unauthorised manner.

You are not permitted to use the website:

-in any unlawful or fraudulent manner;

-to harm, threaten, abuse, embarrass, defame, libel, intimidate or harass another person, or in a way that invades another person’s privacy or is obscene, offensive, hateful, indecent, inappropriate, objectionable, unacceptable, discriminatory or damaging as determined by us;

-to create, check, confirm, update, modify or amend another person’s records;

-to tamper with, modify, reverse engineer or amend any part of this website;

-to do anything that may affect the security of our website or any information or material stored within it;

-in a way that interferes with, disrupts or imposes an unreasonable or disproportionately large burden on our communications and technical systems; or

-with any automated software, process, program, robot, web crawler, spider, data mining, trawling or other “screen scraping” software, process, program or system, to gather, extract, download, reproduce and/or display or advertise on any other website, other online or off-line service or otherwise, any material on or from this website, including but not limited to information relating to prices;

You may not operate any link to our website without first obtaining our written permission. Any such permission may be revoked without notice, and we reserve the right to require you to remove any link immediately and at any time. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. Our website and services must not be framed on any other site, nor may you create a link to any part of our website or services other than the home page.

 

Our Responsibilities

 

We are responsible to you for:

-ensuring that we accurately reflect product and service information on our website;

-the service quality and safety of our website;

-any losses you suffer to the extent that they have been caused by errors in our price comparison technology;

-any claim you may have against us for a personal injury or in respect of your death if caused by our negligence; and

-any statements made by us to you which are not true statements of fact and which are made with fraudulent intent;

We are not responsible to you for:

-any commentary, opinions, ratings, reviews or other postings on this website by third parties;

-any computer related problems you experience as a result of using this website, which are beyond our reasonable control; and

-failings or errors on the websites of the featured product and service providers and third party websites.

 

Customer Service and Complaints

 

We aim to provide you with the best service possible at all times. However, if you are not satisfied with quality of our service we would like you to let us know so that we can do better.

Our customer service team is always happy to help and will respond initially within 48 hours. Please contact us:

By email: feedback@simplymint.com

In writing: KAPE Insights Limited, 3 Makanga Close, Buziga, P.O Box 70800, Kampala, Uganda

By phone: +256-783-147972

Please note that our office opening hours are Monday to Friday, 9am to 5.30pm, excluding public holidays. Calls may be recorded for training, quality and monitoring purposes.

If your complaint relates to any product or service you have obtained from a third party, you should address your complaint directly to that third party. Our customer service team will be available to assist you with their contact details if you require them.

 

Intellectual Property

 

All information, data and copyright material contained on this website, including any trade marks (whether officially registered or unregistered), trade names, brands, logos and devices belong to us or to people whom we have given ownership or permission to use such information, data and/or copyright material. You must not use such information or copyright material without written permission from us to do so.

You may temporarily print, download or copy the content and other downloadable items displayed on this platform for personal use only, provided that you are not otherwise breaching these Terms and Conditions.

 

Legal

 

These Terms and Conditions apply to your use of our website and supersede any prior agreements (including any previous terms and conditions of the website).

By accessing our website you agree to be bound by these Terms and Conditions. If you do not wish to be bound by them then you should stop using our website immediately.

We reserve the right to change these Terms and Conditions from time to time and without notice. You should therefore check these Terms and Conditions each time you visit our website.

If any provision of these Terms and Conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed deleted from these Terms and Conditions and the validity and enforceability of the remaining provisions of these Terms and Conditions shall not be affected.

These Terms and Conditions and your access to and use of the website are subject to the laws of the Republic of Uganda.

No failure or delay by us in exercising any right under these Terms and Conditions will operate as a waiver of that right nor will any single or partial exercise by us of any right preclude any further exercise of any right.

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